Regular automatic door maintenance keeps your doors safe, reliable and running smoothly — and helps you avoid costly breakdowns. Coetz™ and MC Automations offer automatic door servicing and maintenance plans across Gauteng for sliding and swing systems.
Why automatic doors need regular servicing
Automatic doors are high-use mechanical systems. Over time, sensors drift, belts and rollers wear, and settings can change. Scheduled maintenance keeps safety sensors accurate, catches wear before it causes failure, and extends the life of your operator — protecting both users and your investment.
What our maintenance service covers
- Activation and safety sensor testing and calibration
- Operator and motor inspection
- Belt, roller, track and guide inspection
- Full safety-function test
- Battery backup check (essential for load-shedding)
- Lubrication, adjustment and cleaning
- Firmware and settings review
Maintenance plans for sliding & swing doors
We tailor service intervals to your traffic — busier entrances need more frequent visits. We maintain automatic sliding doors (MC-125) and automatic swing doors (MCW-100). Should anything need fixing between visits, our automatic door repair team is ready.
Service areas
We service automatic doors across Gauteng — Johannesburg, Pretoria and the greater East and West Rand.
Prefer a technician to attend? We offer fast automatic door call-outs, repairs and service across Gauteng, with genuine spares nationwide.
Automatic door maintenance checklist
Daily and weekly (your own staff):
- Watch a few cycles – is the door smooth, quiet and even?
- Check it opens as people approach and closes fully behind them.
- Wipe the sensor lenses and keep the threshold and track clear of grit.
- Keep the door’s path clear of stock, mats and signs.
Monthly:
- Listen for grinding, scraping or new noises from the operator.
- Test push buttons, remotes and any access control.
- Confirm the safety sensors stop the door on an obstruction.
- Check the glass, brushes and seals for damage.
At each service (a technician):
- Inspect and adjust the operator, motor and drive belt.
- Clean and align the rollers and track.
- Test and recalibrate every sensor.
- Reset speeds, hold-open time and forces to safe values, and check the backup battery.
Coetz™ recommends a professional service every six months. If something fails between services, see the troubleshooting guide.
Frequently asked questions
How often should automatic doors be serviced?
It depends on traffic. High-traffic retail entrances may need servicing every few months, while lower-traffic doors are typically serviced every six months.
Do you offer maintenance plans?
Yes. We offer scheduled maintenance plans tailored to how busy your entrance is.
What does a maintenance visit include?
Sensor testing and calibration, a full safety-function test, inspection of wear parts, battery-backup check, and lubrication and adjustment.
Do you service doors you did not install?
Yes. We service and maintain automatic doors regardless of who installed them.
Book automatic door maintenance
Contact our team on 010 412 0062 to set up a maintenance plan for your automatic doors.
Related automatic-door guides
For background, see this automatic door overview.
Questions about automatic door maintenance? Call 010 412 0062 or WhatsApp 076 613 4418 and our team will help. Before quoting automatic door maintenance, we check the opening, the power supply and the traffic, then give a fixed price.
Working with Coetz Glazing
Every automatic door maintenance project at Coetz starts with a free site measure, so we can confirm the opening, the power supply and the traffic flow before quoting a fixed price.
We build each entrance around a durable aluminium frame, glaze it with 6.38mm laminated safety glass, and set the operator to safe opening and closing speeds during commissioning.
Because we supply, install and service every automatic door maintenance ourselves, one accountable team handles the job from quote to aftercare, with operators, sensors and spares kept in stock for fast repairs.
Why aluminium is the right choice
For automatic door frames, aluminium is the material that lasts. It will not rust, warp or rot, it shrugs off the South African sun, and it needs almost no maintenance beyond an occasional wipe-down.
Our frames are powder-coated in any colour, from crisp white and charcoal to bronze and natural anodised finishes, so the frames match the architecture instead of fighting it. Slim sightlines let in more glass and more daylight.
Every unit is glazed with 6.38mm laminated safety glass as standard, which improves security, cuts outside noise and holds together if it is ever broken. Double glazing and performance glass are available where thermal comfort matters.
We service and maintain automatic doors on site, with MC-125 spares held locally and the operator assembled in South Africa at our Laser Park, Johannesburg facility — so there is no waiting on imported stock. Large and repeat orders are planned and delivered on schedule.
From a single building to a full development, Coetz supplies, installs and services what we make. One accountable team, one point of contact, and a 24-month warranty on the operator.
Costs and contracts
More automatic-door guides
Budgeting for automatic door maintenance & Servicing
Opening width, glass specification, sensor layout and access control are what separate one quotation from another, so compare them line by line rather than on the total alone. A free site measure confirms the opening, the power supply and the traffic before we commit to a fixed price, and the standard glazing is 6.38 mm laminated safety glass.
How the safety side actually works
Two sensor types work together on automatic door maintenance & Servicing: motion detection to open on approach, and presence detection to hold the door while somebody stands in the opening. Add safety beams and a force limit and the door reverses rather than pushing. Most call-outs we attend are sensors knocked out of alignment by a trolley or a delivery, not motors that have failed.
We walk the opening with a trolley and at normal walking pace before handover, then record the speed, hold-open and force settings.
Keeping it running after handover
The running cost of automatic door maintenance & Servicing is decided by two things: how often it is serviced, and whether spares are local. Service intervals follow cycle counts, and a visit covers sensor alignment, belt, rollers and guides, opening and closing force, and wear parts. We keep the operators, sensors, drive belts and control boards we fit in stock. Installation and service cover the whole country, with call-outs within 24 hours in Gauteng.
What happens when the power goes off?
With the optional battery backup the door keeps running through a slot. Without it, the door parks in the fail-open or fail-secure state you chose, and can be released by hand.
What glass is used?
6.38 mm laminated safety glass as standard, with the framing powder-coated to suit the building.
Reading the symptoms
Most faults on automatic door maintenance & Servicing are diagnosable before anybody arrives. A door held permanently open is usually a sensor fault or something moving in its detection zone. A door that reverses halfway is reacting to an obstruction or a tight force setting. Noise from the track points to rollers or guides. Telling us the symptom on the phone means the right part is on the van.
Glass, frames and finishes
Standard glazing is 6.38 mm clear laminated safety glass, which holds together if it is ever broken and takes the edge off outside noise. Tinted and performance glass are available, quoted separately, where solar gain or privacy matters, and toughened glass suits frameless and low-level applications. The framing is powder-coated in the colour that suits the building, so an entrance reads as part of the frontage rather than something bolted on afterwards.
Can the existing opening be used?
Most retrofits work. We check three things for automatic door maintenance & Servicing: the head and its support, how square the opening runs, and where the power is. If all three are workable, an operator goes onto the opening you already have. If they are not, we say so before quoting rather than discovering it on installation day.
What glass comes as standard?
6.38 mm clear laminated safety glass, with tinted and performance options, quoted separately, where solar gain or privacy matters.
Can we add card readers or an intercom?
Yes. They are far cheaper included with the original installation than retro-fitted, because the cable route is open while the header is being fitted.
Automatic door maintenance at a glance
- Pricing for automatic door maintenance follows the opening width, the glass and the sensor layout.
- Ask us to confirm the opening before ordering automatic door maintenance.
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