Automatic door call-outs, repairs, service and maintenance keep your entrance working when it matters most. A stuck, noisy or unsafe automatic door disrupts trade and access — so Coetz™ and MC Automations offer fast automatic door call-outs across Gauteng, plus genuine automatic door spares shipped nationwide. Whether you need an urgent repair, a scheduled service or a maintenance plan, we look after MC-125 sliding doors, MCW-100 swing doors and most other brands. This page explains our automatic door call-outs, what we repair and service, and how to book a technician.
Automatic door call-outs and emergency repairs
When an automatic door fails, it can leave a shop, clinic or office unable to open, close or secure its entrance. Our automatic door call-outs get a technician to your Gauteng site to diagnose and fix the problem — a door that will not open or close, sticks on its track, runs noisily, or a sensor that has stopped working. We carry common parts to resolve many faults on the first visit, and where a part must be ordered, our genuine spares reach you quickly. For a straightforward repair overview, see our automatic door repairs page.
What we repair and service
- Operators & motors — MC-125 sliding and MCW-100 swing drive units, plus most other makes.
- Sensors — activation and safety sensors that keep the door opening on approach and safe to pass through.
- Rollers, belts & tracks — worn rollers, stretched belts and dirty or damaged tracks.
- PC boards & controllers — faulty electronics, settings and hold-open timing.
- Glass doors & locking — alignment, seals, and multi-point locking.
Scheduled service and maintenance plans
The cheapest repair is the one you avoid. Regular servicing keeps an automatic door safe, quiet and reliable, and catches worn rollers, loose belts and drifting sensors before they cause a breakdown. We offer once-off services and ongoing maintenance plans that suit high-traffic retail, healthcare and commercial sites. A planned service also keeps the door compliant with safety-sensor requirements. See our automatic door maintenance and servicing page for what a service covers, then book a call-out or plan to suit your site.
Common automatic door faults we fix
- Door will not open, or opens slowly or partially.
- Door will not close, or closes too hard or too soon.
- Grinding, squeaking or knocking as the door moves.
- Door reverses randomly or a sensor keeps it open.
- Door off its track, or dropped and dragging.
Genuine spare parts, delivered nationwide
Reliable repairs start with the right parts. Our automatic door spares — sensors, rollers, belts, PC boards, operators and remotes — are stocked at our Gauteng base and shipped across South Africa, so installers and facilities teams outside Gauteng can order parts for their own technicians. For guidance on what wears out and when to replace it, read Automatic Door Spare Parts: What Wears Out.
Where we do automatic door call-outs
Our technician call-outs cover Gauteng — Johannesburg, Pretoria, the East Rand, West Rand, Midrand and the Vaal. Outside Gauteng we supply the complete system and genuine spares nationwide and support your local installer or maintenance team, so an automatic door is never far from a fix. Tell us your location and the fault and we will advise on the fastest route to getting your entrance working again.
Frequently asked questions
Do you do automatic door call-outs?
Yes. We do automatic door call-outs across Gauteng for repairs and servicing of sliding and swing doors, and we ship genuine spares nationwide for teams outside Gauteng.
Do you repair other brands of automatic door?
Yes. We service and repair MC-125 and MCW-100 systems and most other common automatic sliding and swing door brands, subject to parts availability.
Can I set up a maintenance plan?
Yes. We offer once-off services and ongoing maintenance plans to keep your automatic door safe and reliable and reduce the risk of breakdowns and emergency call-outs.
Book an automatic door call-out
Need a repair, service or maintenance visit? Contact Coetz™ / MC Automations on 010 412 0062 with your location, the door type and the fault, and we will arrange an automatic door call-out or supply the parts you need. Fast Gauteng call-outs, genuine spares nationwide.
What to expect from Coetz Glazing
Every automatic door call-outs project at Coetz starts with a free site measure, so we can confirm the opening, the power supply and the traffic flow before quoting a fixed price.
We build each entrance around a durable aluminium frame, glaze it with 6.38mm laminated safety glass, and set the operator to safe opening and closing speeds during commissioning.
Because we supply, install and service every automatic door call-outs ourselves, one accountable team handles the job from quote to aftercare, with operators, sensors and spares kept in stock for fast repairs.