Knowing where safety glass is required starts with human-impact risk — the closer glazing is to where people move, the more likely safety glazing applies.
This is a practical guide to where safety glass is required — or, more accurately, where it is commonly needed. Human-impact risk is the driver: the closer glazing is to where people move, and the larger or lower it is, the more likely safety glazing applies. Use the locations below as a checklist for discussion, and confirm the actual requirement for each pane against the applicable standard.

Residential locations
- Doors and glazed panels within doors — a classic human-impact position.
- Sidelights — the glazing beside a door.
- Low-level glazing close to floor level, where someone could fall against it.
- Bathrooms and showers — wet, enclosed and high-contact.
- Full-height and large panes in living areas.
Safety glazing may be required in these positions depending on the size, height and application — the exact requirement should be confirmed for each opening.
Commercial and public locations
- Shopfronts and glazed frontages.
- Entrances and automatic doors.
- Offices and reception areas.
- Schools, hospitals and clinics.
- Retail environments and shopping centres.
- Other public-access buildings with high foot traffic.
Public and commercial settings combine heavy use with duty-of-care considerations, so safety glazing is common in circulation routes and entrances — but again, the specific requirement depends on the position, dimensions and the applicable regulations.


Why these locations matter
Two things raise the risk: proximity to people (doors, circulation routes, entrances) and the chance of falling against glass (low-level and full-height panes). Wet areas add slip risk. In each case, safety glazing reduces the severity of injury if the glass is struck. That is why doors, sidelights, low-level glazing and public entrances feature so often in any safety-glazing discussion.

How to be sure for your project
Do not rely on a single rule of thumb. For each pane, the requirement should be confirmed against the applicable standard, considering its location, size and application. Where safety glazing is used, it should be a material to SANS 1263 and permanently marked. Our guides on safety glass regulations and how to identify safety glass go further.

Where safety glass is required, in summary
In summary, where safety glass is required comes down to location, size and application: doors, sidelights, low-level and shower glazing, and busy public entrances are the usual places. Whether a specific pane needs safety glazing must still be confirmed against the applicable requirements — this guide shows where safety glass is required in principle, not a fixed rule for every opening.
Knowing where safety glass is required comes down to the risk of human impact. The general principle in South African practice is that glazing in and near doors, low-level glazing close to floor level, glazed panels that could be mistaken for an opening, and glass in wet areas such as bathrooms are the situations where safety glass is required. Larger panes and fully glazed doors add to that risk. Where any doubt exists about where safety glass is required on a specific project, the safe default is to specify a safety glass — laminated or toughened — and confirm it against SANS 10400-N and SANS 1263.
Who is responsible, and when to settle it
Most of the difficulty around where safety glass is required is not technical. It is that nobody agreed early who was responsible for it, and the question surfaces at handover when the people who could have answered it have demobilised.
- The client or owner ultimately holds the building and its records, and is usually the party a future buyer, insurer or authority asks.
- The architect or designer sets the specification, and is the right person to confirm what a particular opening requires.
- The main contractor usually carries the obligation to deliver the completed work and its documentation.
- The installer or glazier is the party who actually fitted the glass and knows how it was fixed.
- The supplier — Coetz™ in this case — can confirm in writing what was supplied against a given order. That is a supply record, not a compliance opinion on the installed work.
Establish that allocation in writing before the glass is ordered. It is a five-minute conversation at the start of a project and a genuinely expensive one at the end, which is why it sits at the centre of any sensible discussion of where safety glass is required.
What a supplier can and cannot confirm
This distinction is worth being precise about, because it is where expectations most often diverge.
- What we can confirm: what was supplied on a given order — the product, the sizes, the glass specification and the date. That is a factual record of the supply.
- What we cannot confirm: whether the installed work is compliant. We are supply-only on aluminium windows and doors, so we do not inspect, fit or sign off the installation, and compliance depends heavily on how and where glass is installed.
That boundary is not evasion; it is the honest position of any supplier who did not carry out the installation. Where a project needs a determination on where safety glass is required, that belongs with the project’s own professional team.
Records worth keeping
Whatever the answer turns out to be for your project, the same small set of records answers most later questions. Assemble them while the job is running rather than reconstructing them afterwards.
- The order confirmation showing what was supplied, in what specification and what sizes.
- The delivery documentation, showing what actually arrived on site and when.
- Photographs of the glass markings before the beading covers the edge. Once the beading is on, the marking is no longer visible.
- Photographs of the installation as it proceeds, particularly at junctions and fixings.
- Correspondence recording who was responsible for the specification and for any sign-off.
Those five items are usually what an inspector, insurer or incoming owner is actually asking for. Keeping them costs nothing during the build.
Questions to put to your professional team
If you are a homeowner or a client rather than a specifier, these are the questions that get you a usable answer on where safety glass is required without needing technical knowledge yourself.
- “Which openings on this project have a specific glass requirement, and who determined that?”
- “Who is responsible for producing any documentation, and is it in their scope?”
- “When in the programme will that be produced, and what do you need from me?”
- “What records should I be keeping as the work proceeds?”
- “If a requirement is unclear, who makes the call — and is that written down?”
Asked at the start, these are routine. Asked at handover, they are a dispute.
If the requirement is unclear
Uncertainty is common and is not in itself a problem — proceeding while pretending to certainty is. Where a requirement is genuinely unclear:
- Ask the specifier before the glass is ordered, not after it is installed.
- Get the answer in writing. A verbal instruction is worth very little a year later.
- Where nobody on the team can answer it, that is the point to bring in a suitably qualified professional rather than to guess.
- Do not rely on a supplier, a web page or a forum — including this one — as the determination. General guidance cannot account for your specific building.
This page is general guidance to help you ask better questions. It is not a compliance opinion, not a substitute for professional advice, and not a determination for any particular project.
Why location is the deciding factor
The reason where safety glass is required cannot be answered generically is that the answer turns on location rather than on product. The same pane, in the same building, may attract a different requirement depending on where it sits, how close it is to floor level, whether it forms part of a door, and what happens on either side of it.
That is why a list on a website — including the list on this page — can orient you but cannot decide for you. Only somebody looking at your actual drawings can determine where safety glass is required on your building.
What to do on a live project
The practical approach does not require you to resolve where safety glass is required yourself. It requires you to make sure somebody does, and that it is written down.
- Mark up the drawings with the specifier, opening by opening, before glass is ordered.
- Ask for the determination in writing, including the reasoning for any opening you are unsure about.
- Order to that specification, and keep the order confirmation showing what was supplied.
- Photograph the markings on delivered panes before beading covers the edges.
- Re-check if the design changes. Moving a door or enlarging a window can change where safety glass is required.
None of that is onerous during a build. All of it is difficult to reconstruct afterwards, which is the whole argument for doing it as you go.
Putting it together on your project
The question of where safety glass is required is best treated as a drawing exercise rather than a reading exercise. Sit down with the elevations, go opening by opening, and record a decision against each one with the name of the person who made it.
That record is worth more than any general list of locations, because it is specific to your building. General guidance on where safety glass is required — including this page — can tell you which situations commonly attract attention, but it cannot see your drawings.
From the supply side the process is simple once that determination exists. Tell us the specification per opening and we glaze to it. Our standard is 6.38 mm clear laminated safety glass, and toughened is used where the application calls for it. What we cannot do is decide for you where safety glass is required, because that depends on the building and on installation.
This page is general guidance intended to help you ask better questions. It is not a compliance opinion, not a determination for any particular building, and not a substitute for professional advice.
Situations that commonly raise the question
- Doors and side panels. Glass in and immediately beside doors is one of the situations that most commonly attracts attention when where safety glass is required is being determined.
- Low-level glazing. Panes close to floor level are another, for obvious reasons.
- Bathrooms and wet areas. Slip risk changes the picture, which is why these are usually considered separately.
- Balustrades and stair glazing. These generally involve structural considerations as well, and are normally an engineer’s call rather than a glazier’s.
Those are situations commonly considered, not a determination. Where safety glass is required on your building is decided against your drawings by your professional team, and this page cannot make that call for you.
where safety glass is required: frequently asked questions
Who determines where safety glass is required on my project?
The project’s design team. Requirements depend on the building, the location of each pane and how it is installed, so it is a determination for the architect or specifier rather than for a supplier or a general web page.
Does Coetz supply safety glass as standard?
Yes. Standard glazing on Coetz™ aluminium windows and doors is 6.38 mm clear laminated safety glass. Toughened safety glass is used where the application calls for it. If your project specifies something different, tell us before ordering.
Can you confirm that my installation complies?
No. We are supply-only on aluminium windows and doors and do not inspect installed work. We can confirm what was supplied against an order, which is a supply record and not a compliance opinion on the installation.
How do I identify what glass is already installed?
Laminated and toughened panes usually carry an edge marking, though it is often hidden once beading is fitted. Photographing the markings before beading goes on is worth doing, because afterwards the information is no longer visible.
What if I am unsure about a particular opening?
Ask the specifier before the glass is ordered and get the answer in writing. Where nobody on the team can answer it, bring in a suitably qualified professional rather than proceeding on assumption.
Sources
Back to the Compliance Centre. Get the right glass on your project quote.
What this means in practice on a real project
Reading about where safety glass is required is one thing; evidencing it on a live project is another. In our experience the difficulties almost never come from the requirement itself — they come from nobody having decided, early enough, who is responsible for the decision and who will produce the paperwork at the end. That question is worth settling at specification stage rather than at handover.
Decide who is responsible before the glass is ordered
On a supply-only order the responsibilities split. The supplier is accountable for manufacturing what was specified and for describing accurately what has been supplied. The party doing the installing is accountable for how the unit is fitted, packed and sealed. Whoever signs off the completed work is accountable for confirming that the installed result is appropriate for the application. Those are three different roles, and on smaller projects they are often three different companies, which is exactly how gaps appear.
Ask for the documentation while the job is still open
Whatever record your project needs is far easier to obtain during the contract than a year later. Keep the order confirmation showing what was supplied, keep the delivery documentation, and photograph the glass markings before the units are installed and the edges are covered by beading. Those three items answer most later questions about what was actually fitted, and they cost nothing to collect at the time.
Where Coetz™ fits in
Coetz™ supplies aluminium windows and doors glazed as standard with 6.38 mm clear laminated safety glass, and states on the order what has been supplied. Aluminium windows and doors are supplied only; automatic door systems are installed and serviced by our team. We are glad to confirm in writing what a given order contains, which is usually what a contractor or building inspector actually needs from the supplier.
An important limit on this page. The summary above is general guidance, not a compliance opinion, and it is not a substitute for the published standard or for professional advice. Requirements vary with the application, the building and the specifics of the installation. Where a decision about where safety glass is required carries safety or regulatory consequences, work from the current published text and engage a suitably qualified competent person for your project.